Career development in the CRC

As a Community Rehabilitation Company, our probation practitioners (Level 3) are undertaking similar tasks as a probation officer employed by the National Probation Service. We supervise men and women who have been assessed as posing a low to medium risk of re-offending and the NPS supervise high risk offenders. We work very closely with many criminal justice agencies including the NPS.

A probation practitioner’s core duties include:

  • supervising service users in line with service standards, providing case management and interventions which aim to reduce risks of harm and re-offending
  • enforcing orders and licences, prepare breach reports and attend court to present evidence if required
  • working effectively with prisons in order to support the end to end management of case managers within prisons and the community
  • organising and completing records of supervision and provide monitoring information, maintaining and using up to date administrative and information systems/technology
  • managing specific responsibilities, including maintaining links with external organisations identified as relevant to the achievement of service and team objectives.
  • meeting key targets and performance indicators.

Applicants need excellent communication and engagement skills in order to work effectively with service users in an individual and group setting.  The ability to manage challenging behaviour, motivate people, empathy and a non-judgemental attitude is also essential.

Applicants will need to possess good IT skills, but most importantly believe in the capacity of people to change.



It is essential that applicants have a Community Justice Learning Professional Qualification in Probation (CJLPQiP), DipPS, DipSW or CQSW.



As of September 2016 the qualification route to become a probation officer/probation practitioner level 3 changed to the Community Justice Learning Professional Qualification in Probation (CJLPQiP). Although access to the PQIP itself requires applicants to have a degree level qualification in a relevant field, there is now a route through one of the three academic providers to achieve that qualification or to complete modules to add to an existing qualification to be eligible to apply for the PQiP.

Eligibility criteria for entry into PQiP

  • Applicants must have experience of working with, and meeting the needs of individuals exhibiting complex and challenging behaviour (this experience could come from paid employment or voluntary work)
  • Applicants must hold a relevant degree which contains at least 3 of the following 4 modules:
  • The Criminal Justice System
  • Crime and Criminal Behaviour
  • Penal Policy and the Punishment of Offenders
  • The Rehabilitation of Offenders.

Applicants can complete a Gateway Assessment Service through one of the academic providers listed below to check whether their qualifications cover these modules. If it does not, these modules can be completed through either one of the three providers:

  • De Montfort University
  • Portsmouth University
  • Sheffield University

For further information visit the website


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